Rooftops have an average lifespan of 30 years, even if they are constructed with the highest quality material. Since they are prone to weather damage, roofs should be maintained by a professional roofing company. The right company can take care of various issues, like leaking that leads to moisture and damaging of the wooden structure. Don’t wait for a serious problem to occur. Here’s what you should pay attention to before hiring a roofing contractor.
Signs of a reputable and professional roofing company
Be careful when you are searching for an affordable roofing service. The price rate should be neither too low or too high. The prices should be reasonable and affordable. Low prices can be tempting at first, but may actually cost you more in the long run, in terms of getting a bad service.
Professional and reliable roofing companies hire technicians with experience, while making sure their services will not cost you a fortune. On the other hand, cheap roofing contractors are focused on working faster, but without following a code of practice. This may result in many mistakes.
Reputation and integrity
Make a list of the companies you think will fit your standards. After finishing the list, checking their reputation and integrity is the next thing you should do. It’s not easy to build decent reputation in the roofing business, especially when there are so many contractors out there.
Check if the companies in your list are members of The National Federation of Roofing Contractors. This association consists of reputable roofing companies. Do research on their reputation online and contact the Department of Professional Regulation. Experience and longevity are good indicators of the integrity of a reliable roofing company. Otherwise, roofing contractors don’t stay long in the roofing business.
A professional company in the field of construction and roof maintenance shouldn’t offer its services without proper employee insurance. Ask if the contractor has insured the employees against injuries. By providing an insurance document, the company is proving that its employees are secured if something goes wrong.
Don’t believe a contractor who is trying to convince you verbally. Ask for insurance in a written form. A professional roofing company should be taking care of its technicians properly. It should cover both clients and employees in case of an accident or unexpected roof damaging.
Having a strict deadline will make the roofing technicians work more efficiently. Without a deadline, you don’t have control over the project. You will be constantly wondering when the contractor will finish. Prolonged work may lead to problems that will cost you more money and nerves.
Therefore, make sure that you hire a contractor who respects deadlines and does everything in its power to finish the roofing project within a given time frame. Go to the roofing company’s website to see if it’s working with deadlines. If not, you should move on to the next contractor from your list.
Oftentimes, unprofessional roofing contractors use faulty workmanship and materials in order to just finish the roofing project as quickly as possible. These are the worst contractors since they don’t care about making your roof capable of sustaining weather damage in the years to come.
Investing your money in a new roof can cost you a lot. A good warranty agreement should cover that investment for a period of 40 years. Numerous problems can arise with your roof, but there is no need to worry if the contractor has agreed to cover manufacturing defects related to materials and workmanship errors. Read the warranty agreement carefully since each one has a different set of terms and conditions.
Excellent customer support
You should be careful not to hire a roofing company without top-notch customer support. Excellent customer support leads to a positive first impression along with new clients. The roofing company’s customer support team should be willing to respond to your questions and demands at all times.
It doesn’t matter whether you call the roofing company over the phone or send an email. The customer support team should do its best to respond with the details you’ve requested, and do so in no time. That way, you can learn everything about the contractor and rest assured while working with the roofing company in question.
Testimonials and recommendations
Sometimes, you may have doubts about the work of a certain roofing contractor. In that case, go online and search for testimonials and reviews from the contractor’s previous clients. People often post their opinions online, so that others can learn the pros and cons of a particular company.
Asking for recommendations from your neighbors and friends is another good way to find the best roofing company in your area. Listen to their experience and ask for an honest opinion regarding the roofing projects they’ve paid for. You will surely find at least one person who can recommend a quality roofing company that operates nearby.
Ask the potential contractor about past projects. Check the experience of the company and the level of roofing quality it has been providing over the years. If a company has many years of working experience, you can rest assured that you will be dealing with reliable and skilled roofing technicians. Without finished high-quality projects, a roofing contractor doesn’t have much to show when a new client knocks on its door.
Going through the details of past projects can also help you find out more about the contractor. Check if it is stated which materials were used, whether the project was finished on time and pay special attention to the pricing and payment schedules. If the roofing company has done some work in your neighborhood, visit the homeowners and see if they are happy with their roofing investment.
At Metro Roof Products, we’ve replaced and maintained thousands of roofs in the Valley. Since 1994, our goal has been to provide excellent services in installation, maintenance and repairs on all roof types. We can handle residential, commercial and industrial facilities for the most affordable prices around. Visit our website to get the contact information and ask for answers regarding our roofing work.